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Version: 1.4.x

Plivo SMS

Unique Identifier

Each provider is identified by a unique identifier. Unique identifier of Plivo SMS provider is plivo_sms

Enabling Plivo SMS provider

To enable Plivo SMS provider, login to your Engagespot Console, goto Channels -> SMS and enable Plivo. The following details are required from your Plivo account.

KeyDescriptionRequired
AUTH_IDYou can find your AUTH ID and AUTH TOKEN on the Overview page of the Plivo console.Yes
AUTH_TOKENYou can find your AUTH ID and AUTH TOKEN on the Overview page of the Plivo console.Yes
SENDERSender id to be sent with the SMS. It has to be preconfigured 6 characters alphabetical sender id for the enterprise account.Yes

User Profile Requirement

Plivo SMS Provider uses the phoneNumber property in your User's profile. That means, you should update the phoneNumber property in your User's profile. The phoneNumber should have country code without any spaces or special characters. Example +919988776655 is a valid number whereas (457)-746-846 is an invalid number.

To learn how to update your user's phone number in Engagespot, read our REST API or SDK documentation of your language of choice.

Overriding Plivo Configuration and notification data via API

Plivo SMS provider allows you to override all the above configurations and data while sending a notification through Engagespot API, using the https://api.engagespot.co/v3/notifications endpoint.

To override the configurations, you must supply them via override.plivo_sms parameter of the above API. Within the override parameter, you can supply any object that we'll directly pass to Plivo SMS API Body See doc.